配送ポリシー
At WIBIMEN, we aim to process and ship your order as quickly as possible.
US Shipping
Our standard shipping policy applies to the contiguous United States only. Shipping to Alaska, Hawaii, U.S. Territories, APO/FPO addresses, and Canada may not be available or may require additional shipping time and fees.
Shipping Rates
We offer free standard shipping on all orders within the contiguous United States.
Free shipping applies automatically at checkout. No minimum purchase amount is required.
Shipping to Alaska, Hawaii, U.S. Territories, APO/FPO addresses, and Canada may not be available or may require additional shipping fees and longer delivery times.
Order Processing Time
Orders are processed Monday through Friday, excluding weekends and public holidays.
Orders placed before 12:00 PM Eastern Time, Monday through Friday, are usually processed the same business day.
Orders placed after 12:00 PM Eastern Time, on weekends, or on public holidays will be processed the next business day.
Shipping Method and Delivery Time
Standard shipping usually takes 3–5 business days after the order has been processed and shipped.
Delivery times are estimates and may vary depending on the destination, delivery conditions, weather, holidays, or other factors outside our control.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
You can also check your order status by logging into your account, clicking “My Orders,” and selecting the order you would like to track.
If you have any trouble tracking your order, please contact us at support@wibimen.com with your order number.
Cancelling Your Order
We ship orders quickly, so cancellation requests must be made before your order has shipped.
To request a cancellation, please contact us at support@wibimen.com or click the “View My Order” link in your order confirmation email to check whether cancellation is available.
Please note that once your order has shipped, we are unable to cancel it. You may request a return after receiving your order according to our Return & Refund Policy.
Incorrect Shipping Address
Please double-check your shipping information before placing your order.
WIBIMEN is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible at support@wibimen.com.
Shipping Issues
If your tracking information shows that your package was delivered but you have not received it, please first check around your delivery location and contact the local delivery provider when possible.
If you still need help, please contact us at support@wibimen.com with your order number and tracking information.
Contact Us
If you have any questions about shipping, delivery, or your order, please contact us at:
Email: support@wibimen.com
Website: https://wibimen.com